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How can I become a member?

By clicking on the account button at the top of our site, you can add your personal information that appears with the new membership option, create your password, and become a member. If you wish, you can also create a membership directly with your google accounts and passwords by selecting the buttons that appear at the same step.

Is membership mandatory?

No, membership is not mandatory. At Never More, we offer the option of guest shopping. Customers who do not wish to become members can shop as guests, add products to their carts, and place orders. However, those who choose to become members can benefit from membership advantages, track their orders, and make faster transactions in their future purchases. For more information about the membership benefits, you can visit our Membership Page.

How can I reach customer service?

Live Support: You can contact our customer service representatives instantly through the live support service on our website. Live support is generally available during our working hours.
Email Communication: If you have any questions, suggestions, or complaints, you can send us an email. Our email address is: [email protected]. Our customer service team will get back to you as soon as possible.
Phone: To reach our customer service team by phone, you can call our number +90 850 532 47 21. You can reach us during our working hours.
Social Media: You can reach our customer service representatives by following us on our social media accounts (Facebook, Instagram, Twitter) or by sending a direct message.
Contact Form: You can send us your message by filling out the contact form on our website. Through the form, you can provide us with your name, email address, and your question/contact subject.

Whenever you need help on any matter, our customer service team will be happy to assist you.

I forgot my password, what should I do?

Login Page:
- Go to the main page of our website and click on the "Login" or "My Account" section located in the top right corner to access the login page.
Forgot Password or Reset Password Link:
- On the login page, there should be an option such as "Forgot Password" or "Forgot Your Password?" Click on this option to be redirected to the password reset page.
Enter Your Email Address:
- In the password reset page, you will be asked to enter your registered email address. Enter your registered email address and click on the continue button.
Password Reset Link via Email:
- If the email address you entered is registered in the system, you will receive an email containing a password reset link.
Create Your New Password:
- Click on the link in the email to be redirected to the password reset page. Create a new password here and follow the necessary steps to confirm the changes.
Login with Your New Password:
- Access your account by logging in with your new password.

Do you keep my personal information secure?

We are committed to protecting and applying a strict privacy principle to your personal information. We collect your personal information to efficiently carry out your transactions and provide you with a more personalized internet experience. We do not share your information with third parties. If you have created an account or subscribed to our newsletter, we may occasionally send you emails about newsletter release dates, new products, etc. If you do not wish to receive these emails, simply click on the unsubscribe link at the bottom of the email. By clicking on this link, www.nevermore.com.tr will not send you any more informational emails.

Why should I become a member?

Some of our campaigns on our website are limited to membership only. You will not be able to benefit from these advantages without membership. In addition, we inform our members by email and SMS in order to make them aware of all the advantages applied at www.nevermore.com.tr. Apart from campaign issues, we recommend you to become a member and create an account on our site so that you can easily track your orders in the "My Account" section. We advise you to become a member for easier access to services such as order tracking and shipment tracking.

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