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Shipping and Easy Returns
Start the Easy Return Process in 3 Steps
Shipping and Easy Returns
Start the Easy Return Process in 3 Steps
1
Go to My Orders
Found in the My Account section "Found in the My Account section" Go to the section and select the order that contains the product you want to return.
Go to My Orders
I placed my order without registering.
If you placed your order without registering;
Because you don't have an account Return request You will not be able to create it. However, you can start the Easy Return Process by contacting us.
When you enter your order "Create a Return Request" Click the button. This option will not be active for orders that have not been delivered yet.
Create a Return Request
3
Select Return Products
By selecting the products you want to return "Create a Request" Click the button. The information you provide about why you want to return the product is valuable to us.
*It will be reviewed within approximately 24 hours.
4
That's It!
You have started the Easy Return process. Once your return is approved, you can deliver the products to the contracted courier branch using the Corporate Shipping Code.
I have questions about my return process.
If you have any questions about your order or return processes;
You can write to us via the WhatsApp Support line, our fastest communication channel. Before that, you can visit the Help Center to check previously answered questions.
Found in the My Account section "Found in the My Account section" Go to the section and select the order that contains the product you want to return.
Go to My Orders
I placed my order without registering.
If you placed your order without registering;
Because you don't have an account Return request You will not be able to create it. However, you can start the Easy Return Process by contacting us.
When you enter your order "Create a Return Request" Click the button. This option will not be active for orders that have not been delivered yet.
Create a Return Request
3
Select Return Products
By selecting the products you want to return "Create a Request" Click the button. The information you provide about why you want to return the product is valuable to us.
*It will be reviewed within approximately 24 hours.
4
That's It!
You have started the Easy Return process. Once your return is approved, you can deliver the products to the contracted courier branch using the Corporate Shipping Code.
I have questions about my return process.
If you have any questions about your order or return processes;
You can write to us via the WhatsApp Support line, our fastest communication channel. Before that, you can visit the Help Center to check previously answered questions.